Estonian Design Centre
Service design workshop: “To be truly customer centric" 11.09. 9:15–16:00
Workshop is organized by the Estonian Design Centre
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Eesti Kunstiakadeemia: Põhja puiestee 7/Kotzebue 1
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The workshop will focus on how to transform organisations to become customer centric. Workshop will tackle topic such as how to lead and guide organisations so they can build their own capacity to become truly customer centric and create great value for their customers even in the future. We will show examples and focus on different methods that can be used in building design capacity.